Privacy Policy
Introduction
At Rennauto, we respect your privacy and handle personal information responsibly. This Privacy Policy explains how we collect, store, use and safeguard information.
Information We Collect
- Name, contact details (email, phone, address)
- Identification details such as driver’s licence, other valid ID documents, and customer reference numbers (CRN)
- Company information where applicable
- Vehicle details including encumbered vehicle particulars
- Communication records (emails, forms, enquiries)
- Payout letters and related documentation when required
- Website usage (cookies, IP address, browser info, Google Analytics)
Use of Personal Information
- Managing vehicle sales, consignments, and enquiries
- Preparing and handling payout letters and documentation
- Verifying encumbered vehicle particulars before sale
- Organising showroom appointments and customer communication
- Sending updates, newsletters, and marketing (opt-out available)
- Improving our website and services
- Fulfilling legal obligations
Data Security
We take reasonable measures to protect information from unauthorised access, misuse or loss. Information is stored securely and destroyed when no longer required.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
Contact
Email: contact@rennauto.com.au
Address: 18 Deshon Street, Woolloongabba, Brisbane, Australia